Standard US domestic shipping is FREE.
US Ground Domestic is free, however return here with an item in your cart to view express or international rates.
We offer free domestic shipping within the contiguous U.S. You may choose to select either the free UPS or FedEx inbound label to ship your items to us, printed along with your Ship List once your quote submissions have been accepted by Ladies of Lux. For returns, you can view your orders and select the item you wish to return from your account purchase history.
Generally your purchase is shipped within 1-3 business day.
We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.
Saturdays & Weekends
Saturday delivery is not included in the standard pricing for UPS. Thus, overnight items shipped on Friday will deliver Monday (next business day). 2-Day shipments on Thursday deliver on Monday. If Saturday delivery is required, you may email us to request this; the additional UPS Saturday-delivery fee will be added to your shipping costs.
We are not able to make any changes to the shipping once the tracking number has been created. If you need to upgrade your shipping prior to your order being shipped, please contact Client Services at 844.619.8902, option #2. Changes to order after shipping may cause delays and /or incur fees.
We do not ship orders over $1,000 to a Post Office Box. Exceptions to this may cause a delay prior to shipping. Insurance and handling charges may be assessed.
All orders are defaulted to ship with signature required due to the value of our items. To request shipping without a signature required, please contact us before your item ships. By waiving the signature, the buyer accepts the full financial responsibility for the item as we can no longer insure it.
Shipping to Non-Billing Address
In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, place of business, second home, gift, etc). While we can typically honor these requests, you must enter the contact information for the buyer and recipient, as we may need to phone-verify the order. This may result in a delay in processing time.
Shipping to a Business
We will ship to your place of employment, after verification. If you choose to ship to a business, please provide the Company name and contact phone number.